Call SVU, I've been raped

I ran an errand last night, taking two PDF files on a USB drive to a local shipping/printing spot in the nearest strip mall. I've been there several times before, and the people were friendly enough. They weren't very tech-savvy though, and I've always had to walk them through the connection of my USB drive to print the documents it held, making the Three Stooges look like the Color Guard at Arlington National Cemetery.

I was nearly late for an appointment, taking almost twenty minutes to print two documents. It was lot like Goldilocks and the Three Retards: "This computer doesn't have USB. Oh, this other computer isn't hooked up to the printer. Oh, this (still other) computer is fine, but Adobe Reader needs updates. Oh wait, the first computer does have USB! Silly me!"

I took my color docs to the cash register, and found that I was charged not only for the extra page the printed (that I didn't want), but also charged three bucks for the "download!" I realize there was a helluva lot of effort involved, but that's isn't exactly my fault. One would think if you're going to charge someone for a service, you'd be a little better at providing said service. On the other hand, it did make me feel a lot better about my reasonably priced web design services.

A few extra bucks wasn't worth arguing over, especially when time's a-wastin', but I left feeling ripped off, and I'm not in a hurry to go back.